Insurance Policy

1. Overview

All items stored at Loomis Vault are fully insured from the moment of accepted deposit to the moment of confirmed delivery or collection. This comprehensive coverage is included as part of your storage agreement at no additional cost.

Our insurance programme is designed to provide complete peace of mind, ensuring that your valuables are protected against all foreseeable risks while in our care. Coverage is continuous and uninterrupted throughout the entire storage period and during any authorised transit.

2. Underwriter

Our insurance coverage is underwritten by Lloyd's of London, the world's leading specialist insurance and reinsurance market.

Lloyd's of London provides the financial security and claims-paying ability that our clients require. With over 330 years of experience insuring the world's most valuable assets, Lloyd's represents the gold standard in specialist insurance.

3. Coverage Levels

We offer four tiers of insurance coverage to suit the value of your holdings:

Coverage level is determined by the declared value of each item at the time of deposit. Your Account Manager can advise on the appropriate level for your holdings.

4. What's Covered

Our comprehensive insurance policy covers loss or damage arising from:

5. Exclusions

The following are excluded from standard coverage:

6. Claims Process

In the unlikely event of a claim, our streamlined process ensures rapid resolution:

7. Valuation Requirements

Accurate valuation is essential for appropriate insurance coverage:

• Items valued up to £50,000: Client self-declaration accepted with supporting documentation (receipts, certificates)
• Items valued over £50,000: A professional valuation from a recognised appraiser is required
• We recommend annual revaluation of all stored items to ensure coverage reflects current market value
• Loomis Vault can arrange independent valuations through our network of certified appraisers upon request

8. Certificate of Insurance

A Certificate of Insurance is available upon request for any or all of your stored items. The certificate confirms:

• Policy number and underwriter details
• Items covered and their declared values
• Coverage period and renewal date
• Perils insured and applicable exclusions
• Claims contact information

Certificates can be requested through the Client Portal or via your Account Manager. Digital certificates are issued immediately; physical copies are dispatched within 2 business days.

9. Premium Payments

Insurance coverage is included in your monthly storage fee at no additional cost. There is no separate insurance premium charged to clients.

This all-inclusive pricing ensures:

• No hidden costs or unexpected insurance bills
• Continuous coverage without gaps due to missed premium payments
• Simplified billing with a single monthly statement
• Coverage automatically adjusts when you add or remove items

10. Policy Renewal

Your insurance policy is automatically renewed monthly in conjunction with your storage agreement. Coverage is continuous and uninterrupted unless:

• You terminate your storage agreement (coverage ceases upon confirmed collection of all items)
• The Company terminates the agreement (90-day collection period applies with continued coverage)
• Items are shipped and successfully delivered (coverage ceases upon OTP confirmation)

No action is required from you to maintain coverage. Your Account Manager will notify you of any changes to coverage terms at least 30 days in advance.